FAQs

Contact us at shopira.help@gmail.com and we'll get you sorted.

Q: How do I track my order? A: Once your order ships you'll receive a tracking number by email. You can also visit our Track Order page anytime.

Q: What is your return window? A: We accept returns within 30 days of delivery on all full price items.

Q: Do you ship internationally? A: Currently we ship within Canada only. International shipping is coming soon.

Q: How long does shipping take? A: Standard shipping takes 5–10 business days after a 1–3 business day processing period.

Q: Can I exchange an item? A: Yes — contact us at shopira.help@gmail.com and we'll get you sorted.

Q: Are sale items returnable? A: All sale items are final sale and cannot be returned or exchanged.